Question 1

Are you bulk billed?

Accepted Answer

Yes, all consultations and procedures at Sunrise Family Medical Centre are 100% bulk-billed. There are no out-of-pocket costs for Medicare card holders.

Question 2

Do I need to book an appointment?

Accepted Answer

While appointments are encouraged to minimize wait times, we welcome walk-ins and guarantee you'll be seen within 10 minutes for urgent matters.

Question 3

What should I bring to my appointment?

Accepted Answer

Please bring your Medicare card, any concession cards, a list of current medications, and any relevant test results or referrals from other doctors.

Question 4

Do you offer telehealth consultations?

Accepted Answer

Yes, we offer telehealth consultations via phone or video for your convenience. These are also fully bulk-billed.

Question 5

Are you open on weekends?

Accepted Answer

Yes, we are open 7 days a week including Saturday and Sunday from 9am to 5pm.

Question 6

Is there parking available?

Accepted Answer

Yes, free on-site parking is available for all patients at our clinic.

Question 7

What languages do your doctors speak?

Accepted Answer

Our team speaks English, Hindi, Punjabi, Mandarin, Cantonese, Vietnamese, and other languages. Please ask when booking if you need a specific language.

Question 8

How do I get a repeat prescription?

Accepted Answer

Book a Fast Track appointment for quick prescription renewals. These typically take only a few minutes and are fully bulk-billed.

Question 9

Do you treat children?

Accepted Answer

Yes, we provide comprehensive care for all ages including infants, children, and adolescents. All child consultations are fully bulk-billed.

Question 10

Can I request a specific doctor?

Accepted Answer

Yes, you can request a specific doctor when booking your appointment. We'll do our best to accommodate your preference based on availability.

Frequently Asked Questions

Still Have Questions?

Health Resources

How to Choose a GP in Truganina: What to Look For

What to Know Before Booking a Bulk Billing GP in Truganina

What to Ask When Choosing a GP in Tarneit

Frequently Asked Questions

Are you bulk billed?Billing & Costs

Do I need to book an appointment?Appointments

What should I bring to my appointment?Appointments

Do you offer telehealth consultations?Services

Are you open on weekends?Location & Access

Is there parking available?Location & Access

What languages do your doctors speak?Services

How do I get a repeat prescription?Appointments

Do you treat children?Services

Can I request a specific doctor?Appointments

Still Have Questions?

Health Resources

How to Choose a GP in Truganina: What to Look For

What to Know Before Booking a Bulk Billing GP in Truganina

What to Ask When Choosing a GP in Tarneit